Reference

Your account rules in plain language

Clear account rules for DANA, OVO, GoPay and QRIS payments help you know what applies before you open your account.

DANA term checksOVO wallet rulesGoPay account pathQRIS payment clause

How our terms apply in Indonesia

boom88i Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions set the rules for creating your account, keeping your login secure, using wallet rails, and entering game areas where local law permits. We ask you to accept the terms during account setup, then we record the version linked to your profile so

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support can check what applied on a specific date. If you use DANA, OVO, GoPay or QRIS, the terms explain when a payment can be credited, held for checking, or returned after a mismatch. Access and eligibility depend on local law and are available only where
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local law permits; if your location, payment source, or account details do not match the requirements, we may pause access while we verify the case. We also explain how rule changes are posted, how notices are sent, and which contact path to use when you need
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a correction.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Where to ask about terms

A terms question should reach the right person fast, not sit in a general queue. Our support desk is available 10:00–24:00 WIB through live chat, WhatsApp, and email, and we ask for your account ID, registered phone number, and the term clause you want us to check. For payment clauses, attach the DANA, OVO, GoPay, or QRIS receipt so we can match timestamps before replying.

Team online

Live chat

Use live chat from the account menu when you need a clause explained before adding funds or entering Live Roulette. We can see your current terms version and confirm whether your account step is complete.

WhatsApp desk

Send WhatsApp support your account ID, registered phone number, and payment rail name. We handle terms questions daily from 10:00–24:00 WIB, including wallet mismatch cases tied to DANA, OVO, GoPay, or QRIS.

Email record

Email works for formal terms requests, such as a correction to profile details or a question about archived clauses. Include screenshots from Account > Profile > Terms so we can answer against the right version.

DATA PRACTICE

How we manage terms records

Terms handling is tied to your account data, so we keep the process traceable. When you accept a new version, we store the date, account ID, device type, IP region, and related…

Acceptance record

When you tick the terms box during account setup, we store the accepted version, date, and account ID. This helps us answer later questions about wallet rules, game access, or profile changes.

Cookie use

Cookies connect your browser session to the terms page you accepted and help keep Account > Profile > Terms visible after login. We use them for access continuity, not for changing your legal choices.

Security checks

If login behaviour changes sharply, we may ask for a phone check before applying new terms to the account. This protects you from another person accepting rules or changing wallet details on your behalf.

Payment records

DANA, OVO, GoPay, and QRIS receipts are used to match account ownership, timestamps, and wallet clauses. We keep payment records only as long as needed for account, dispute, and legal handling.

Retention period

Terms acceptance logs, contact messages, and payment checks are retained for operational and legal needs. If a record is no longer required, we remove or reduce it according to our account-data process.

Change requests

Ask support to correct a spelling error, phone number, or wallet label linked to your terms record. We may request a fresh login and matching receipt before changing anything tied to account access.

Terms questions we answer often

These answers explain how the Terms & Conditions work when you open an account, use local payment rails, accept rule updates, or ask us to check stored account records. They are written for quick decisions before you join, not as a replacement for the full terms page. If your question depends on location, eligibility, or payment ownership, contact us first.

You accept them during account setup before full lobby access is shown. The checkbox links to the current version, and we store the accepted date against your account ID for later support checks.

Yes. The terms explain how we match payment names, timestamps, and receipts for DANA, OVO, GoPay, and QRIS. If details do not match your profile, we may hold the credit while support checks ownership.

Yes. Game access is covered by the same account terms, including location, login security, and eligibility rules. Access depends on local law and is available only where local law permits.

We post the current version on the terms page and may show a notice after login when a material change affects your account. You may be asked to accept the updated version before continuing.

Contact live chat or WhatsApp during 10:00–24:00 WIB with your account ID and the correct details. We may ask for a DANA, OVO, GoPay, or QRIS receipt before updating records.

Yes. Email support with your registered phone number and account ID, then ask for the accepted terms version. We can confirm the date and version if the request matches your profile.

We may warn you, pause account access, check payment ownership, or close disputed activity depending on the clause involved. Support will explain the reason and which account step is needed next.

Your account rules in plain language

Where to ask about terms

Live chat

WhatsApp desk

Email record

How we manage terms records

Acceptance record

Cookie use

Security checks

Payment records

Retention period

Change requests

Terms questions we answer often

01 When do I accept the boom88i Terms & Conditions?

02 Do the terms apply to DANA, OVO, GoPay, and QRIS?

03 Can terms affect access to Live Roulette or Football Betting?

04 How will I know if the terms change?

05 What if my phone number or wallet name is wrong?

06 Can I ask for my terms acceptance record?

07 What happens if I break the Terms & Conditions?

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