Reference

Privacy Policy for Your Account

DANA, OVO, GoPay and QRIS records, cookie choices, and account verification data are handled under this boom88i Privacy Policy so you know what we collect before you open…

DANA and OVO checksGoPay and QRIS recordsCookie choicesPrivacy request path
boom88i Privacy Policy for Your Account
CONTACT PATHS

Three Paths for Privacy Help

Privacy help should not make you repeat the same story. We route account-data requests through channels that can see your case ID, registered mobile number, and recent wallet status without asking for your password. Keep screenshots focused on the issue and hide unrelated personal data. For urgent access concerns, start with live chat so we can freeze a session while your email request is logged.

Team online

Live chat 10:00-02:00 WIB

Use the live chat bubble in the site footer for privacy questions tied to login, device alerts, or payment records. We ask for your account name and case ID, not your password.

Email [email protected]

Send correction, deletion, or access requests to [email protected] from the email linked to your account. Include your registered mobile number and the payment rail involved, such as QRIS or DANA.

Account request form

After login, open Account > Privacy Request to ask for a data update. The form attaches your account ID, recent device type, and wallet status so our team can check the request faster.

DATA CONTROLS

Six Checks Behind Your Data

Six privacy controls sit behind your account before you reach Live Roulette, Prosperity Lion, Crash Games, or any other room.

Account data collected

At account opening, we collect your username, mobile number, email address, password hash, login time, and device signal. These details help us create the account, detect unusual access, and answer privacy requests.

Payment record handling

DANA, OVO, GoPay, and QRIS checks store transaction references, status, time, and amount inside your wallet record. We use those records to match deposits, verify withdrawals, and handle disputes.

Cookie choices

Cookie files help keep your session active, remember language choices, and measure page errors. You can clear browser cookies anytime, then log in again and reset choices through the footer cookie panel.

Account security

We use password checks, device signals, session logs, and verification codes to reduce unauthorised access. If a new device appears, we may ask for extra confirmation before wallet actions continue.

Retention period

We keep account, wallet, and support records only for the period needed for service, dispute handling, security, and legal duties. When data is no longer needed, we remove or anonymise it.

Change requests

You can ask us to correct profile details, update contact data, or explain stored records. We may verify your identity through your registered email, mobile number, and a recent payment reference.

Privacy Questions You May Ask

The answers here focus on your rights, our data handling, and how privacy requests move through the account flow. We write them for real account situations: a changed mobile number, a QRIS payment record, a cookie setting, or a new device alert. If your request involves access or eligibility, local law decides whether the account can remain available.

We collect the details needed to create and protect your account: username, registered mobile number, email address, password hash, device signal, login time, and wallet references linked to DANA, OVO, GoPay, or QRIS.

Your mobile number helps us verify account ownership, contact you about privacy requests, and confirm sensitive changes. If the number changes, use Account > Privacy Request or email [email protected] from your linked email.

We share only what is needed to process or verify a transaction, such as payment status and reference details. Your game-room activity is not sent to those payment rails as part of wallet checks.

Log in, open Account > Privacy Request, and choose the field that needs correction. We may ask you to confirm your registered email, mobile number, or a recent QRIS or DANA reference.

Yes, you can ask for deletion through [email protected] or the account request form. Some records may need to remain for security, dispute handling, or legal duties before removal is completed.

We use cookies for login sessions, language settings, error checks, and basic page measurement. You can clear cookies in your browser, then return to the footer cookie panel to set choices again.

We aim to acknowledge privacy emails within 24 hours on service days. Complex requests, such as wallet record checks across DANA, OVO, GoPay, and QRIS, may take longer while we verify ownership.