Reference

Legal terms for your account

Clear account terms, privacy choices, and eligibility wording are kept together so you can read the legal rules before you open your account.

Account termsPrivacy choicesLocal law accessData requests

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Where our terms apply

boom88i Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our legal notice explains the contract between you and us: account creation, login security, acceptable use, wallet record keeping, data requests, and how we may update terms. When you add funds through DANA, OVO, GoPay, or QRIS, the legal record is the transaction reference shown in

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your wallet history, not a message outside your account. We keep eligibility wording tied to local law, so access is only available where local law permits. If a term changes, we place the new wording on /legal/ and may show an account message before the change
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affects your next session. Your continued use after that notice means you accept the updated terms, unless the notice gives you another action. For matters that need consent, such as marketing contact or cookie choices, we keep the control near the account setting rather than hiding
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it inside support chat.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Three ways to reach us

Legal questions need a clear path, so we keep contact routes inside your account and on this page. Use live chat from Account > Help > Legal request for quick routing, or email [email protected] when you need to attach screenshots of a DANA, OVO, GoPay, or QRIS receipt. Our team answers in English for Indonesia from 09:00 to 01:00 WIB, and urgent account-access issues are flagged before general inbox sorting.

Team online

Live chat route

Open Account > Help > Legal request on mobile browser and send the issue code shown after submission. We ask for your account name and last login date before discussing private records.

Email for documents

Email [email protected] for data access, correction, account closure, or term questions. Attach only cropped screenshots that show the transaction ID, date, and channel name such as DANA or QRIS.

WIB response hours

Our Indonesia desk is staffed 09:00 to 01:00 WIB. Requests sent outside those hours stay in queue with the timestamp, so the legal team can handle them in order.

DATA RIGHTS

Six checks around your data

Your legal rights depend on accurate records, so we separate account data, payment references, cookie choices, and security logs.

Data handling

We store account details needed to run your account, verify wallet activity, and answer legal requests. Access is limited to trained staff handling account, risk, payment, or legal queues.

Cookie choices

Cookie settings cover login state, security checks, and preference memory. You can clear browser cookies from your device, but doing that may sign you out and require a fresh verification step.

Account security

Password reset requests go through your registered email or phone route. If we see unusual access, we may pause sensitive changes until you confirm recent login location and device type.

Record retention

Wallet references, identity checks, chat transcripts, and security logs are kept only for operational and legal reasons. We remove or anonymise records when they are no longer needed for those reasons.

Corrections

To request a correction, tell us the field, the current value, and the value you believe is accurate. We may ask for a matching account step before changing protected details.

Lawful access

When access or eligibility is discussed, our terms follow local law and are available only where local law permits. If your location changes, some account actions may require a new check.

Legal questions before you join

These answers focus on the legal documents behind your account, not game rules or lobby offers. If your question involves a receipt, include the channel name and reference number; if it involves data, tell us the account field or cookie choice. We answer through the same 09:00 to 01:00 WIB desk so every legal request has a traceable route.

Your account is governed by the terms shown on /legal/ at the time you use it. They cover eligibility, account access, acceptable use, wallet records, data handling, and how updates are communicated to you.

Yes. Access and eligibility depend on local law and are available only where local law permits. If a location or account check indicates a restriction, we may limit access or ask for clarification.

Send a legal request from Account > Help > Legal request, or email [email protected] from your registered address. We verify the account before sharing data because account records include private wallet and login details.

Yes, you can ask us to check and correct details that are inaccurate. Provide the field name, the value shown, and a supporting account step, such as the registered phone or email confirmation.

We keep the transaction reference, time, channel name, account link, and status shown in your wallet history. We do not need your wallet PIN, and you should not send it to us.

Cookies help keep your login session, remember preferences, and support security checks. You can clear them in your browser settings, but you may need to sign in again and repeat an account check.

Start with live chat under Account > Help > Legal request so we can attach the issue to your account. For documents or screenshots, email [email protected] and include the chat ticket code.

Legal terms for your account

Three ways to reach us

Live chat route

Email for documents

WIB response hours

Six checks around your data

Data handling

Cookie choices

Account security

Record retention

Corrections

Lawful access

Legal questions before you join

01 What legal terms apply when I open an account?

02 Is access in Indonesia based on local law?

03 How do I ask for a copy of my data?

04 Can I change incorrect account details?

05 What records are kept for DANA, OVO, GoPay, or QRIS?

06 How are cookie choices handled?

07 Who do I contact about a legal dispute?

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